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Help Center

Answers for providers — signup, billing, calendar, documents, files, video, security

TelePortUs trust badges: E2E encrypted, TLS 1.3 transport security, AES-256-GCM encryption, PCI-DSS L1 compliant, daily blockchain audit on public Bitcoin, Canadian privacy compliant (PIPEDA and PIPA)

Video Guides

Short screen-walkthroughs — watch as new chapters are added

Chapter 1 — Sign up, login & the dashboard

Create your account, log in, and tour the provider dashboard

Chapter 2 — Billing & plans

The 30-day trial, plans, paying, invoices

Chapter 3 — Client visit & waiting room

How clients join, consent, admit, and the secure call

Chapter 4 — Calendar & appointments

Create, reschedule, import/export, Google/Outlook sync

Chapter 6 — Account security

2FA, MFA, passkeys, recovery codes

Chapter 7 — Coverage checks

Insurance pre-verification before appointments

Chapter 8 — Referral program

Earn loyalty points by referring colleagues

Chapter 9 — Blockchain audit & transparency

Daily Bitcoin-anchored audit trail, self-verification

Prefer reading? Every topic above is covered in the FAQ below.

Getting Started

Click 'Create Account' on the login page. Enter your name, email, clinic/company name, and a strong password (12+ characters with a special character). Pick your profession, optionally add your license or regulatory body number, then check your email for a verification link. You get a 30-day free trial — the first 3 days need no card, and clients are always free.

Account & Password

Billing & Plans

Calendar

Coverage & Insurance

Security & Privacy

Video & Devices

Troubleshooting

Still stuck?

Email support@totuslife.org — we answer within one business day.

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